The times london fashion week
Are tickets refundable? Tickets purchased for London Fashion Week Festival are non-refundable and non-transferrable.
Why are the tickets broken down into certain sessions (e.g. 12.30-3pm)? Does this mean I am only allowed to stay at London Fashion Week Festival during that time? We allocate ticket sessions each day to reduce queuing time, control the venue’s capacity and ultimately to allow you to have a more relaxing shopping experience.
The session times dictate your allocated time at the event. You should aim to arrive at the event for the start of your session and should not arrive any later than 45 minutes before the end of your session.
Readmittance once your session time has expired will not be allowed. Tickets are non-refundable or exchangeable.
What is the difference between each ticket package? For a full details on each ticket package please click here.
How much do the tickets cost? For a full breakdown of ticket prices please click here.
I have booked tickets but am yet to receive my confirmation email – what do I do? You need to contact our booking agents SEE Tickets directly on 0115 896 0030 – they will be able to advise / resend the email to you.
Are tickets available to purchase on the door? There may be a limited number of tickets available to buy on the door. However we cannot guarantee this – it completely depends on the capacity within the venue at that time. Therefore we strongly recommend visitors book their tickets in advance, as tickets are extremely limited.
When will I receive my tickets? Tickets are sent out by our booking agents, SEE Tickets, approximately one week prior to the event. If you would like to change a delivery address or arrange to collect your tickets from the box office you need to contact SEE Tickets directly on 0871 230 1558.
I live overseas and understand that my tickets will be sent to the address provided during the booking process, will my tickets still be sent to me in the post/arrive in time? SEE Tickets – our booking agents do not send tickets out to addresses overseas. Therefore your tickets will be held at the box office for your collection on arrival – please be sure to bring your confirmation email/booking reference number with you.